Effective Date: 1.1.2025

Welcome to Soul Calling (https://soulcalling.com/) and our membership portal at https://thrive.soulcalling.com/. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Overview

This website and its content are operated by Soul Calling, a sole trader business

registered in Australia. These Terms and Conditions govern your use of our website,

courses, and membership platform. If you do not agree with these terms, please do not use our services.

2. Eligibility

You must be 18 years or older to access or use our services. By using the website, you

represent and warrant that you meet this requirement.

3. User Accounts

To access certain features, you may be required to create an account. You agree to provide accurate and current information and to keep your login credentials secure. You are responsible for all activities that occur under your account.

4. Payments

We offer digital courses through:

• One-off payments

• Subscriptions

•Payment plans

All prices are in AUD unless otherwise specified. Payment is required upfront unless otherwise stated in the specific offer.

We may offer upsells during the purchasing process. All upsell purchases are subject to these same terms.

5. Refund Policy

We offer refunds on a case-by-case basis in accordance with Australian Consumer Law.

If you are dissatisfied with your purchase, please contact our support team within 14 days of your purchase to discuss your options.

Refunds do not apply to completed programs or courses where the full content has been accessed.

6. Membership Cancellation

You may cancel your monthly membership at any time. The cancellation will take effect at the end of your current billing cycle. This does not apply to fixed-term commitments(e.g., 6-month or 12-month programs), which must be completed as agreed upon during signup.

7. Community Conduct

Our platform includes community and messaging features. We expect respectful, non-disruptive behavior at all times. We reserve the right to suspend or remove access to the community for any inappropriate use.

8. Privacy and Data Collection

We collect personal data including names, email addresses, and payment information to provide our services. Please refer to our Privacy Policy for full details on how we collect, use, and protect your data.

9. Intellectual Property

All content on this website—including but not limited to videos, course materials, text, practices, and techniques—is the property of Soul Calling and is protected by copyright and intellectual property laws.

You may not copy, reproduce, resell, or distribute any content without prior written permission.

10. Disclaimers

Our digital programs are designed to support personal growth, but results are not

guaranteed. Success depends on your personal commitment, engagement, and unique circumstances. We do not offer medical, legal, or psychological advice. The content is intended for educational and informational purposes only.

11. Limitation of Liability

To the fullest extent permitted by law, Soul Calling shall not be liable for any damages

resulting from your use or inability to use our website or services.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify users of material changes, and continued use of the site after changes constitutes acceptance of the new terms.

13. Contact

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]