Effective Date: 1.1.2025

At Soul Calling (https://soulcalling.com and https://thrive.soulcalling.com), we are

committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, products, and services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Soul Calling is a sole trader business based in Australia. We provide digital courses and community-based services focused on personal and spiritual growth.

2. Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, email address, phone number

• Account Information: Username, password, profile details

• Payment Information: Billing address, credit/debit card details (processedsecurely via third-party payment gateways)

• Usage Data: Pages visited, time on site, clicks, traffic sources

• Device & Technical Info: IP address, browser type, device type, geolocation

We collect data through forms, account sign-ups, checkout pages, quizzes, surveys, cookies, and analytics tools (like Google Analytics and Facebook Pixel).

3. How We Use Your Information

We use your information to:

• Provide and deliver our digital courses and services

• Process transactions and manage subscriptions

• Send relevant emails, updates, and promotional content (you may opt out at any time)

• Respond to support inquiries and requests

• Improve our website, content, and user experience

•Comply with legal obligations

4. Legal Bases for Processing (for EU/UK Users)

If you are located in the EU or UK, we process your personal data based on one or more of the following legal bases:

• Your consent

• The necessity of processing for the performance of a contract

• Compliance with legal obligations

•Our legitimate interests (e.g., improving our services, marketing)

5. Sharing Your DataWe do not sell, rent, or trade your personal data.

We may share your information with trusted third parties to help us operate our business and deliver services, including:

• Payment processors (e.g., Stripe, PayPal)

• Email marketing platforms (e.g., AWeber, Mailchimp)

• Web hosting and membership platform providers

• Analytics and advertising partners (e.g., Facebook, Google) All service providers are contractually obligated to keep your data secure and confidential.

6. Cookies & Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and serve targeted ads. You can manage cookie preferences through your browser settings.

We may also use retargeting tools like Facebook Pixel to show you relevant ads based on your previous interactions with our website.

7. International Data Transfers

As we advertise and serve users globally, your information may be processed in countries outside your own, including the United States. We ensure that any data transfers are done in accordance with applicable privacy laws (e.g., Standard Contractual Clauses for EU residents).

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data

•Object to or restrict data processing

• Withdraw your consent at any time

•Lodge a complaint with a data protection authority

To exercise your rights, contact us at [email protected].

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including SSL encryption, secure payment gateways, and access controls.

However, no system is 100% secure. You are responsible for keeping your password and login details confidential.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of material changes by email or by updating the “Effective Date” at the top of this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data,

please contact us at:

Email: [email protected]

Business Address: 63 Rangers Ave, Mosman

Operating Country: Australia

Cookies Policy (for Soul Calling)

Effective Date: 1.1.2025

This Cookies Policy explains how Soul Calling (“we”, “us”, or “our”) uses cookies and

similar technologies when you

visit our website https://soulcalling.com or our

membership site https://thrive.soulcalling.com.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help us improve your browsing experience, analyze how our site is used, and deliver targeted content and ads.

2. Types of Cookies We Use

•Essential Cookies

These are required for core functionality like account logins, secure payments, and navigation.

•Performance & Analytics

Cookies Used to understand how visitors interact with our site (e.g., Google Analytics). This helps us improve site performance and user experience.

•Advertising & Retargeting Cookies Used by advertising partners (e.g., Facebook

Pixel) to serve relevant ads and track campaign performance.•

Functionality Cookies Remember your preferences (e.g., login info, language settings).

3. How You Can Manage Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect site functionality.

To opt out of interest-based advertising, you can visit:

• Network Advertising Initiative

• Your Online Choices (EU)

For mobile devices, adjust settings in your device preferences.

4. Third-Party Tools

We use third-party services such as Google Analytics and Facebook Pixel, which may set cookies or track data independently. Their privacy practices are governed by their own policies.

5. Updates to This Policy

We may update this Cookies Policy from time to time. We encourage you to review this page periodically for any changes.

6. Contact

For questions about our use of cookies, contact us at: Email: [email protected]